The Koser Jewelers Experience
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Are you new to Koser Jewelers? With so many jewelers available in Lancaster County and online, it can be hard to decide who to shop with. Here’s a summary of what you can expect when you choose Koser, whether you’re stopping in for a simple jewelry repair or preparing to pop the question.
Without a doubt, the best part of shopping (and working) at Koser is interacting with the amazing people there.
Each member of the Koser staff operates with a high level of integrity. They are principled and honest, always striving to do the right thing and to serve people well.
Here’s a summary of Koser’s commitments to their customers:
1. We listen more than we talk
We want to help you express the feelings that words cannot.
2. We serve one customer at a time
Your time is valuable, and you deserve our full attention.
3. We never inflate our prices
A sale is only really a good thing if it saves you money. That doesn't happen when stores mark the price up first and then give you a discount. We never do that!
4. Honesty, always
We will always represent our diamonds and jewelry honestly and ethically. Accurate and honest grading, and pricing, always, period.
5. We stand behind everything we sell
Our jewelry and service is a reflection of who we are. You can count on us being there for you and always addressing your concerns.
These values are at the heart of everything at Koser Jewelers.
As stated above, many (if not most) jewelry stores inflate prices for the sake of discounting them later. This strategy deceives the consumer into believing they are getting a deal when they most certainly are not.
At Koser, you never have to worry that you’re getting a fair price. They never inflate prices to discount them later. Instead, they price their jewelry fairly from the beginning.
Everyone is dedicated to their work and continuously strives to improve their crafts. From the talented bench jewelers to the personable salespeople to the masterminds behind the scenes -- you are dealing with professionals every step of the way.
The staff recognizes that your complete customer satisfaction is essential to their success and that repeat business from valued customers is the lifeblood of the business. The goal is always to exceed your expectations and become your jeweler for life.
In conclusion, when you shop at Koser, you can expect to be listened to, treated well, pay a fair price, work with experts, build relationships, and be taken care of for a lifetime to come. They truly are the BEST of the BEST!
Don’t believe me? Stop in some time soon and see for yourself!
Values
I am uniquely situated to tell you about the Koser Jewelers experience. I grew up around the industry. My mom worked in jewelry for 35 years (since before I was born), and I personally worked in the industry for 13 years, including three years at Koser.Without a doubt, the best part of shopping (and working) at Koser is interacting with the amazing people there.
Each member of the Koser staff operates with a high level of integrity. They are principled and honest, always striving to do the right thing and to serve people well.
Here’s a summary of Koser’s commitments to their customers:
1. We listen more than we talk
We want to help you express the feelings that words cannot.
2. We serve one customer at a time
Your time is valuable, and you deserve our full attention.
3. We never inflate our prices
A sale is only really a good thing if it saves you money. That doesn't happen when stores mark the price up first and then give you a discount. We never do that!
4. Honesty, always
We will always represent our diamonds and jewelry honestly and ethically. Accurate and honest grading, and pricing, always, period.
5. We stand behind everything we sell
Our jewelry and service is a reflection of who we are. You can count on us being there for you and always addressing your concerns.
These values are at the heart of everything at Koser Jewelers.
Fair Pricing
Another great part of shopping at Koser is the pricing. For many people, one of the main concerns about jewelry shopping is paying a fair price. Unfortunately, it can be hard to know who to trust in this arena.As stated above, many (if not most) jewelry stores inflate prices for the sake of discounting them later. This strategy deceives the consumer into believing they are getting a deal when they most certainly are not.
At Koser, you never have to worry that you’re getting a fair price. They never inflate prices to discount them later. Instead, they price their jewelry fairly from the beginning.
Knowledge and Expertise
Another thing you can expect when you shop with Koser is that you are working with experts in the field. The staff includes GIA Accredited Jewelry Professionals, JA Certified Bench Jewelers, and award-winning designers.Everyone is dedicated to their work and continuously strives to improve their crafts. From the talented bench jewelers to the personable salespeople to the masterminds behind the scenes -- you are dealing with professionals every step of the way.
Relationships
Another exceptional aspect of the Koser experience is the focus on relationships above all else. Koser Jewelers is a family-owned store in a small town, and that has been built on a foundation of relationships.The staff recognizes that your complete customer satisfaction is essential to their success and that repeat business from valued customers is the lifeblood of the business. The goal is always to exceed your expectations and become your jeweler for life.
In conclusion, when you shop at Koser, you can expect to be listened to, treated well, pay a fair price, work with experts, build relationships, and be taken care of for a lifetime to come. They truly are the BEST of the BEST!
Don’t believe me? Stop in some time soon and see for yourself!
